Returns & Exchanges
At VW Volleyball World SA, we want to ensure you are completely satisfied with your professional gear. If your equipment or apparel doesn't meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Gear
Place the unused items in their original packaging, ensuring all tags are attached and protective equipment is securely wrapped to prevent damage during transit.
Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location across South Africa.
Quality Inspection & Refund
Once our team verifies the condition of the returned volleyball gear, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing